Alterations & Reconditioning Return Instructions

To return an item of Jacqueline Ashworth Jewellery for alteration or reconditioning, simply follow the instructions below.

Please package your jewellery safely in robust packaging (without the box) and return to the address below. 


31 Coronation Street



EX32 7AZ

Please ensure that you enclose our reconditioning and alterations form with your jewellery to ensure we are able to process your request. Please note reconditioning and alterations can take 2 – 3 weeks after jewellery has been received and payment has been processed.

Return the item to us via a secure, trackable service. Jacqueline Ashworth does not accept any responsibility for return postage costs, nor for any items lost, stolen or damaged in transit.


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